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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Kern products

The group "New Technologies" offers for review the products of the plant Kern: diamond drilling rigs, diamond crowns, shvonarezchiki, stroborezy, diamond saws, wall-cutting machines, diamond discs, stone-cutting machines, clamps, threading machines, grooving machines, soldering irons for polypropylene pipes, cleaning machines, pipe crimpers, grinders, pipe bends, pipe cutters, keys, vises, workbenches, bolt cutters
  • Diamond Tool Kern
    Diamond Tool
    DM-102, DM-102 Profi, etc.
  • Threading tool Kern
    Threading tool
    Up to 1 1/4, up to 2 inches, etc.
  • Soldering irons for pipes Kern
    Soldering irons for pipes
    Welder R63E, R40, R63, etc.
  • Hand tools Kern
    Hand tools
    Manual bolt cutter, etc.
  • Locksmith tools Kern
    Locksmith tools
    Pipe vise, etc.
  • Cleaning equipment Kern
    Cleaning equipment
    Viper 400, Sweeper 125, etc.
  • Pipe crimpers Kern
    Pipe crimpers
    Manual crimper, etc.
  • Grinding machines Kern
    Grinding machines
    LINDA, GRINDER 250, etc.
  • Pipe bends Kern
    Pipe bends
    Crossbow type pipe bending, etc.
  • Pipe Cutters Kern
    Pipe Cutters
    Roller pipe cutter, etc.
  • Plumbing tools Kern
    Plumbing tools
    Gas key, HEAVY DUTY, etc.

NEW TECHNOLOGIES GROUP

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